Some systems are experiencing issues

Past Incidents

Wednesday 4th September 2024

No incidents reported

Tuesday 3rd September 2024

No incidents reported

Monday 2nd September 2024

No incidents reported

Sunday 1st September 2024

No incidents reported

Saturday 31st August 2024

No incidents reported

Friday 30th August 2024

Area Outage: Santa Flora

Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Issue was resolved. Systems should be restored

    • Thursday 29th August 2024

    No incidents reported

    Wednesday 28th August 2024

    No incidents reported

    Tuesday 27th August 2024

    No incidents reported

    Monday 26th August 2024

    No incidents reported

    Sunday 25th August 2024

    Issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Area Outage: Santa Flora

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note service has been restored.

    • Saturday 24th August 2024

    Issue: WESN

    Dear Customers, WESN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that WESN has been restored.

    • Issue: M&E TV

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that M&E TV has been restored.

    • Friday 23rd August 2024

    No incidents reported

    Thursday 22nd August 2024

    No incidents reported

    Wednesday 21st August 2024

    No incidents reported

    Tuesday 20th August 2024

    No incidents reported

    Monday 19th August 2024

    No incidents reported

    Sunday 18th August 2024

    Gayelle Dwon

    Dear Customers, Gayelle currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel has been restored

    • Channel Living Faith is Down

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel Resolved

    • Issue: CNBC and E!

    Dear Customers, E! and CNBC are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

    • Saturday 17th August 2024

    Escape TV and Laff TV are Down

    Dear Customers, Escape TV and Laff TV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note Escape has been replaced with True Crime.

    • Friday 16th August 2024

    No incidents reported

    Thursday 15th August 2024

    Area Outage: Claxton Bay

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Resolved